OUR COMMITMENT TO OUR CUSTOMERS

RFI is determined to provide personalized, consistent customer service along with professional, efficient service in fulfilling the needs of our customers.

We excel in what we do by offering small business customer service with a large business reputation. As we continue to grow, we do so by maintaining the same core values that we started our business and instilling this in our personnel while keeping a positive work culture. We also use technology as a tool for quick responses to questions and efficient review and turnaround of docs. Our staff is hands on with all of our projects – big or small and provide the years of training and experience they have to share on these projects. Nowhere else will you find the level of service, quality of work, professionalism of personnel and personalized care like you will at RFI.

ROOTED IN CUSTOMER SATISFACTION

Many customers have shared their experience with us through testimonials, and we are proud to see in their words what we strive to accomplish in your homes and for your businesses—satisfaction, quality, and, most importantly, their recommendations to you.

Testimonials
We have more than 60 years of combined experience in the fencing industry. We will never deviate from our mission to serve you with excellence and fairness.
We at RFI pride ourselves in our professionalism, work ethic, good housekeeping, flexibility, expertise in our field, safety, efficiency, the ability to constantly get better, and most importantly, our quality of work. We instill good habits, proper training, proactive maintenance, effective communication, strict but fair policies, positive and non-hostile attitudes, professionalism, organization, accountability and advanced technology in our daily work routines to achieve success.
RFI’s dedication to safety separates us from the rest because of our continuing efforts to embrace safety as a culture and not just for compliance. We have our own safety department headed by a dedicated safety director that conducts site visits, meetings, research and trainings to better serve our company.
We offer superior products and unmatched workmanship at competitive pricing. RFI prides itself on keeping up with cutting edge technology both in the office and out in the field to be as efficient and effective as possible for providing quick, reliable service. We offer large company qualities such as experience levels, equipment, financial stability, industry resources, manpower, and versatility but by still maintaining our small business roots of quick, personalized service, workmanship and pricing.

Leading the industry in quality, safety, and service.

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